ITIL 4 Foundation Practice Exam

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Prepare effectively for the ITIL 4 Foundation Exam. Engage with our quiz that features multiple-choice questions designed to enhance your understanding of ITIL principles and practices. Ensure that you are ready for the certification exam with confidence!

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What does a configuration record document?

The summary of all configuration items in a system
Details of a configuration item throughout its lifecycle
The performance metrics of a support team
The financial expenditures of each configuration item

The correct answer is: Details of a configuration item throughout its lifecycle

A configuration record primarily documents the details of a configuration item throughout its lifecycle. This includes comprehensive information about the specific characteristics and attributes of the configuration item, its status, relationships with other items, and changes made over time. Understanding this lifecycle aspect is crucial for effective change management and maintaining the overall integrity of the IT service management framework. The other possibilities, while related to configuration management, do not encapsulate the full scope provided by a configuration record. The summary of all configuration items in a system would be more indicative of an overview report rather than a detailed record. Performance metrics focus on the effectiveness of support teams, which is outside the realm of configuration management. Similarly, documenting financial expenditures relates to budgeting and finance management, not directly to the lifecycles or specifications of configuration items. Therefore, the focus on lifecycle details makes the selection of that answer the most appropriate.