ITIL 4 Foundation Practice Exam

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Prepare effectively for the ITIL 4 Foundation Exam. Engage with our quiz that features multiple-choice questions designed to enhance your understanding of ITIL principles and practices. Ensure that you are ready for the certification exam with confidence!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

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What principle emphasizes the importance of feedback in ITIL practices?

Progress iteratively with feedback
Keep it simple and practical
Think and work holistically
Collaborate and promote visibility

The correct answer is: Progress iteratively with feedback

The principle that emphasizes the importance of feedback in ITIL practices is "Progress iteratively with feedback." This principle recognizes that feedback is crucial in guiding development and continuous improvement within IT service management. By progressing iteratively, organizations can implement changes and then collect feedback to assess the impact of those changes. This iterative approach allows teams to adjust their strategies based on the feedback they receive, leading to better outcomes and enhanced service delivery. It encourages continuous learning, adaptation, and refinement of processes, which are core aspects of effective service management practices. This principle ensures that stakeholders remain engaged in the process and that services are aligned with their needs and expectations throughout their lifecycle. While the other principles—keeping things simple and practical, thinking and working holistically, and collaborating to promote visibility—are important in their own right, they do not specifically highlight the role of feedback as a pivotal element for improvement and responsiveness in ITIL practices.